Helplines
Documents
Renewals
Changes
Making a claim
Broken down
Cancellations
We are here to help. So whatever the question, or problem, please feel free to contact us on one of the dedicated helpline numbers below.
Customer Service
01422 396 761
If you have a question about your motorhome insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.
Renewals
01422 396 789
Automated payment line for card payments available 24 hours.
Lines are open 7 days a week
8am - 8pm Weekdays
9am - 4pm Weekends and most Bank Holidays
Claims helpline (weekdays 8am-6pm, Saturday 8am-4pm)
01422 501 084
Please call this number to register a new claim, or talk to us about an existing claim.
Emergency assistance (24 hour)
01737 815 123 (within the UK)
00 44 1737 815 123 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.
Windscreen claims (24 hour)
01422 501 092
Please call this number to make a claim about windscreen damage only.
Legal helpline (24 hour)
01206 616 007
(Administered by Arc Legal Assistance Ltd)
Legal is Included on all motorhome policies. Please refer to your policy schedule.
If you'd like more information about our products and services, you can download our motorhome insurance brochure and related insurance documents on this page
Details of the cover and other benefits you'll get when you insure with Caravan Guard.
Full details and the terms and conditions of your motorhome insurance policy.
A summary of the cover levels on our motorhome insurance.
A summary of the key information relating to your motorhome policy.
The contract explaining the legal relationship between Caravan Guard and you as the policyholder.
A summary of the key information relating to your motorhome policy breakdown cover.
A summary of the key information relating to your motorhome insurance policy add ons.
Full details and the terms and conditions of your motorhome insurance policy, provided by Arc Legal Assistance.
A summary of the key information relating to your motorhome policy legal expenses cover.
If your circumstances change then you need to let us know. So that changes to your policy can be made straight away we ask that you call us on 01422 396 769 to speak to our customer service team. We are open 8am-8pm weekdays and 9am-4pm weekends and most Bank Holidays.
Claims helpline (weekdays 8am-6pm, Saturday 8am-4pm)
01422 501 084
Please call this number to register a new claim or talk to us about an existing claim.
Breakdown assistance or accident recovery (24 hour)
01737 815 123 (within the UK)
00 44 1737 815 123 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.
Windscreen claims (24 hour)
01422 501 092
Please call this number to make a claim about windscreen damage only.
Legal helpline (24 hour)
01206 616 007
(Administered by Arc Legal Assistance Ltd)
Legal is Included on all motorhome policies. Please refer to your policy schedule.
If you have any problems or questions about the claims process, please contact the Caravan Guard Claims Liaison team on 01422 396 815 (weekdays 9am-5pm) or by emailing [email protected].
For more information about making a claim, please see your policy booklet
DocumentsYou may cancel this Policy at any time. To do this, you can either:
Speak to our Halifax based expert advisers about your insurance needs.
Please mention Aspire Caravans when calling.
We're open 8am–8pm weekdays, 9am–4pm weekends.
Click the links below to find out how to start your claim.